FAQs

Koffa Handmade products’ are all 100% handmade.

You can track your order by visiting track my order page. Track My Order – Koffa Handmade

Shipping cost isn’t included in the price, our dispatch team will contact you to confirm the address and the shipping amount. You can track your order by visiting track my order page. Track My Order – Koffa Handmade

If you are not entirely satisfied with your purchase, we are here to help.
RETURN:
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return:
• The Product is in its original condition and unused
• The Product is still in its original packaging
• The Product is not damaged
• The product label is still attached

You can drop us an email or submit a message at contact us page. We will get in touch with you to arrange pick up.

 Refunded will be made by the same way the payment was done in the initial transaction.